1) Quick summary

• We do not sell your personal information to any third party.
• We use analytics tools to understand website traffic and performance. Analytics data is aggregated and does not identify you.
• If you contact us or create an account (if offered), we will use that information to respond and provide our services.

2) Scope

This Policy applies to information collected through our website located at [your domain] and any related pages that link to it. It does not apply to third-party websites you may access through our links.

3) Information we collect

A. Information you provide

• Contact details (e.g., name, email, phone) when you submit an inquiry or request a viewing.
• Content of messages you send through our forms.

B. Information collected automatically

When you visit our site, we and our analytics providers may automatically collect:

• General device and usage data (e.g., browser type, language, approximate location, pages viewed, time on page).
• IP address processed for security and to derive approximate region; where feasible, we use IP anonymization or similar measures.
• Cookies and similar technologies to remember preferences and measure site performance. See “Cookies & analytics” below.

4) How we use information

• To respond to your inquiries and provide property information and related services.
• To operate, maintain, and improve the website.
• To generate aggregate, non-identifying statistics about site traffic and engagement.
• To detect, prevent, and address security or technical issues and comply with legal obligations.

5) Cookies & analytics (non-identifying)

We use cookies and analytics tools (such as [add your provider, e.g., Google Analytics, Plausible, Matomo]) to measure traffic and usage trends. Reports we view are aggregated and do not pinpoint specific users. We do not use analytics data to personally identify you or to profile you for advertising.

Your choices:

• You can control cookies via your browser settings (blocking, deleting, or limiting cookies may affect site functionality).
• Some analytics providers offer opt-out mechanisms. See: Provider Opt-Out.

6) No sale of personal information

We do not sell personal information. We also do not share personal information with third parties for their own direct marketing purposes.

7) Sharing of information

We may share information only as necessary to provide and secure our services, including with:

• Service providers (e.g., hosting, analytics, email) bound by confidentiality and data-protection obligations.
• Authorities or other parties when required by law, to protect rights and safety, or in connection with a business transfer (e.g., merger). If our ownership changes, we will ensure the successor entity assumes obligations consistent with this Policy.

8) Data retention

We keep personal information only as long as needed for the purposes described here, to comply with legal obligations, resolve disputes, and enforce agreements. Analytics data is retained according to our provider’s default or configured retention settings.

9) Security

We implement reasonable administrative, technical, and physical safeguards designed to protect information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

10) International users

Our services are provided from Japan and may be accessed by users worldwide. If you access our site from outside Japan, you understand that your information may be processed in Japan and other countries with privacy laws that may differ from those in your location.

11) Your rights (Japan APPI and other applicable laws)

Subject to applicable law, you may have rights to request disclosure, correction, addition, deletion, suspension of use, or cessation of third-party provision of your personal information. To exercise these rights, please contact us using the details below. We may need to verify your identity before responding.

12) Children

Our services are not directed to children under 16, and we do not knowingly collect personal information from them.

13) Third-party links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies.

14) Changes to this Policy

We may update this Policy from time to time. The “Effective date” above indicates when it was last updated. Significant changes will be posted on this page.

15) Contact us

Delta Estate Asia
Address: 〒135-0021 東京都江東区白河2-10-6 BRICK清澄白河2F
Email: info@deltaestateasia.com
Phone: 03-6868-8100